Customer privacy

Bakersville shop respects your privacy. Personal information is private so we treat it with the highest standards of security and confidentiality. We treat your personal information as confidential and hold it securely. We will never sell or give your personal information to any other company for them to use for their own purposes, such as marketing. On some occasions we are required to verify your identity and that you are over 18; we will do this by using the services of a third party. We will not perform a formal credit reference. With your permission, we'll send you our catalogues and email newsletters, tell you about our latest products and offers, and keep you up to date with what's going on at Bakersville Shop. Your information is used to provide and market our services to you, as well as to enhance and develop our relationship with you. A variety of security measures, including restricting physical access to our offices, and firewalls and secure databases are in place in order to keep personal information secure, preventing misuse, loss or unauthorised use or disclosure. However, the internet is not a secure environment. If you use the internet to send us any information, including your email address, it is sent at your own risk. You have a right to access the information we hold about you. Please contact us to ask for access to your information, or if you have a complaint concerning your information privacy.

Policy for transmission of payment card details

Bakersville shop wants our customers to feel secure when trading over the internet. We operate secure purchasing encryption technology which ensures that your card details cannot be intercepted whilst in transit. Your credit card account will not be debited until your order has been assembled and packaged for dispatch.